Title: Clinical Informatics Director

State Role Title: Gen Admin Manager II

Hiring Range: $115,000-$135,239

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a highly qualified professional to serve as the Clinical Director of Informatics. This position supports the provision of behavioral health treatment by ensuring consistent adoption, enhancement, and utilization of the Electronic Health Record (EHR) system in its 12 state facilities, in order to maximize efficiency, improve healthcare delivery, and increase safety. This position is responsible for developing systemic policies and procedures to support electronic health record optimization related to adoption, implementation, regulatory compliance, safety, documentation, training, workflows, and quality expectations including a robust reporting strategy and data analysis. This position develops data driven initiatives to support change management, enhance engagement, productivity, and service excellence by exploring new technologies or seeking improvements in current EHR functionality and technology; provides guidance for facility EHR Informaticists in the implementation and monitoring of EHR utilization; and develops systemic recommendations to address regulatory survey and audit findings regarding EHR documentation and reporting. This position also oversees and directs an effective EHR Governance process to support evidence-based decision making; ensures internal and external stakeholder collaboration in review of workflow processes and enhancement requests to meet the needs of the facility system in a collegial and consistent manner; and serves as primary point of contact for all clinical enhancement requests from state facilities.

Minimum Qualifications

• Knowledge of hospital/healthcare integrated systems, administrative and clinical processes, and workflows.
• Thorough understanding of informatics, data management, and statistics.
• Knowledge of behavioral health, developmental disabilities, dementia, geriatric, child/adolescent, and other vulnerable populations and their needs.
• Strong interpersonal skills to engage employees and stakeholders, regarding medical documentation, utilization management, risk mitigation, quality standards, and recommendations.
• Experience leading documentation improvements to support increase, revenue generation, and compliance through EHR documentation.
• Ability to facilitate post-implementation change management activities.
• Experience with Joint Commission, Medicare/Medicaid standards, quality assurance, health informatics, hospital organizations, operations, and medical record requirements.

Additional Considerations

• Proficiency in programming languages and electronic medical record software.
• Electronic health record oversight for a multi-location healthcare organization.
• Experience with Cerner Millennium EHR or equivalent.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application and/or submit a resume. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m., on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: Keiana Bobbitt

Phone: N/A

Email: keiana.bobbitt@dbhds.virginia.gov - Inquiries Only/No Submissions, to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.