At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

JOB DESCRIPTION -

Daily Support

Daily operational support and system updates (40%)
I&T ownership of 3 or more Epic Modules or related Application Systems
Utilize PM skills for leading the planning, test scripts updates, review of release notes, testing workflow and build changes for upgrades
Mentor and coach Epic analysis on problem and resolution efforts
Provide On Call Support

Project

projects which include supporting system enhancements/new features, enhanced workflow design and optimization (40%)
Investigate complex system errors and/or failures and coordinate resolution of the issues

Collaborate

Communicate with I&T and management staff in the evaluation and selection of prospective I&T systems that support or are bolt-on to the (20%)
Lead efforts and initiatives to establish new connections to Epic for vendors, downstream systems or new applications
Organize and prepare data from Epic and other systems to create reports geared towards executives
Proactive in identifying future business needs requirements
Coordinate and contribute effectively to the implementation of large scale I&T projects

Minmum knowledge/skills/abilities

Epic Certification in Prelude
Experience with documentation, workflow design and product configuration in a healthcare organization
Actively participate and able to lead in all project phases including design, build and validation, implementation and optimization
Knowledge of technical applications and interfaces typically used in health care environments
Knowledge of SQL, HL7, X12 or other healthcare languages/standards
Ability to apply judgment and make informed decisions
Familiarity with outpatient physician office workflows
Ability to analyst, organize and prioritize work while working under pressure and meeting multiple deadlines
Strong communication skills and the ability to interact with all levels of the organization

If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

The compensation for this role includes a base pay range of $85,616 - $128,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.